Sales / Customer Service On-Time Delivery February 2010: 99.84% 12 Month Rolling Average: 99.99% Quality February 2010: 99.68% 12 Month Rolling Average: 99.83% Our Sales Representatives · Follow this link to the representative in your area. Our Strengths · Our strength is the ability to focus on our customers and their needs. As the needs of our customers change, we continue to make the adjustments necessary to fulfill the challenges expected of a quality supplier. Our Mission / Quality Policy Statement: To deliver a quality product on time and to continuously improve our ability to meet and exceed our customer's expectations. · Spring Team manufactures products for virtually any conceivable industry: Automotive, electronic, appliance, agricultural, industrial, recreational and leisure, business machines, health care, machine and power tools, just to name a few. · STI has three customer driven shifts and being located next door to the local UPS Terminal allows us the flexibility to service your needs. Our Lead Times · Express Orders: e-mail us... fax us... call us... · Rush Orders: within 10 days. · Standard Lead Time: 2 to 3 weeks Our Customer Service Program   Ask us about our service program for your key engineered springs. Our goal is to reduce your lead time and inventory allowing you to "meet and exceed your customer's expectations." Email: sales@springteam.com Salesman Portal